Existing technology and the one that is being used by insurance companies in the Iberian Peninsula: A Gap Analysis
Autor(a) principal: | |
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Data de Publicação: | 2022 |
Tipo de documento: | Dissertação |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10362/136705 |
Resumo: | Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management |
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Existing technology and the one that is being used by insurance companies in the Iberian Peninsula: A Gap AnalysisTechnology gapInsurance companiesInsurtechTechnological trendsCase StudyDissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies ManagementThis Master’s Thesis dissertation focuses on the insurance sector, more precisely on the insurance companies present in the Iberian Peninsula and how new technologies are being used. New technology trends, digital transformation, and technology disruption are widely used terms nowadays; however, while it is quite common to use these terms, their practices and theories are not always applied by businesses. Several factors can be the cause of the failure to implement technological trends in insurance companies, either due to lack of expertise, high costs, or simply because the technologies are not mature enough and there is some fear of creating a bad reputation with customers. In order to investigate this gap between the existing technology and the technology that is being used by the insurance companies, a case study analysis was performed. Based on the technologies identified in the literature review, in-depth interviews were conducted with CIO’s, CTO’s, IT Directors, and Heads of IT of some insurance companies (from small insurance companies to market-leading insurance companies) and the results were analyzed in order to reach a valid conclusion about this gap and why it exists. After carrying out the case analysis and analyzing the answers given by the respondents, it is possible to identify that the technological gap exists and what the main reasons are for the lack of usage of the new technological trends in most insurance companies.Santos, Vitor Manuel Pereira Duarte dosRUNCosta, Tiago Filipe Vieira2022-04-20T17:11:36Z2022-04-182022-04-18T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/136705TID:203025016enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T05:14:41Zoai:run.unl.pt:10362/136705Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:48:45.908264Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Existing technology and the one that is being used by insurance companies in the Iberian Peninsula: A Gap Analysis |
title |
Existing technology and the one that is being used by insurance companies in the Iberian Peninsula: A Gap Analysis |
spellingShingle |
Existing technology and the one that is being used by insurance companies in the Iberian Peninsula: A Gap Analysis Costa, Tiago Filipe Vieira Technology gap Insurance companies Insurtech Technological trends Case Study |
title_short |
Existing technology and the one that is being used by insurance companies in the Iberian Peninsula: A Gap Analysis |
title_full |
Existing technology and the one that is being used by insurance companies in the Iberian Peninsula: A Gap Analysis |
title_fullStr |
Existing technology and the one that is being used by insurance companies in the Iberian Peninsula: A Gap Analysis |
title_full_unstemmed |
Existing technology and the one that is being used by insurance companies in the Iberian Peninsula: A Gap Analysis |
title_sort |
Existing technology and the one that is being used by insurance companies in the Iberian Peninsula: A Gap Analysis |
author |
Costa, Tiago Filipe Vieira |
author_facet |
Costa, Tiago Filipe Vieira |
author_role |
author |
dc.contributor.none.fl_str_mv |
Santos, Vitor Manuel Pereira Duarte dos RUN |
dc.contributor.author.fl_str_mv |
Costa, Tiago Filipe Vieira |
dc.subject.por.fl_str_mv |
Technology gap Insurance companies Insurtech Technological trends Case Study |
topic |
Technology gap Insurance companies Insurtech Technological trends Case Study |
description |
Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management |
publishDate |
2022 |
dc.date.none.fl_str_mv |
2022-04-20T17:11:36Z 2022-04-18 2022-04-18T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10362/136705 TID:203025016 |
url |
http://hdl.handle.net/10362/136705 |
identifier_str_mv |
TID:203025016 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
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openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799138088387084288 |