Improvement in external logistics of an automotive component manufacturing company towards costs reduction

Detalhes bibliográficos
Autor(a) principal: Machado, Ana Beatriz
Data de Publicação: 2020
Outros Autores: Silva, Francisco J. G., Sá, José Carlos, Barreiras, Alcinda, Pinto Ferreira, Luís, Pereira, Maria Teresa, Santos, Gilberto
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10400.22/23499
Resumo: This work was developed in a company that produces components, such as, Bowden cables and comfort systems for the automobile industry. The company's external logistics department was the place where the work was carried out. The constant need of urgent shippings in the company in order to comply with the delivery scheduled with its customers, leads the organization to have an unnecessary cost. This case study is no exception, and this type of costs represents about 33% of total transport costs, revealing a major negative economic impact for the company. For the analysis of urgent transport some quality tools were used to determine the root causes of the identified problem (high cost with urgent transport). The use of these quality tools, namely brainstorming, Ishikawa's diagram and Five Whys, allowed for greater involvement by employees from different areas. Thus, it was possible to share knowledge and, consequently, a more reliable analysis and identification of possible root-causes of the problem, as well as, the implementation of actions to eliminate them. With the implementation of the improvement actions, the urgent shipping costs were reduced by about 68%.
id RCAP_37d5cdfe12b026e7161d0e290154fcbe
oai_identifier_str oai:recipp.ipp.pt:10400.22/23499
network_acronym_str RCAP
network_name_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository_id_str 7160
spelling Improvement in external logistics of an automotive component manufacturing company towards costs reductionLogisticsQuality ToolsImprovementBrainstormingCosts ReductionThis work was developed in a company that produces components, such as, Bowden cables and comfort systems for the automobile industry. The company's external logistics department was the place where the work was carried out. The constant need of urgent shippings in the company in order to comply with the delivery scheduled with its customers, leads the organization to have an unnecessary cost. This case study is no exception, and this type of costs represents about 33% of total transport costs, revealing a major negative economic impact for the company. For the analysis of urgent transport some quality tools were used to determine the root causes of the identified problem (high cost with urgent transport). The use of these quality tools, namely brainstorming, Ishikawa's diagram and Five Whys, allowed for greater involvement by employees from different areas. Thus, it was possible to share knowledge and, consequently, a more reliable analysis and identification of possible root-causes of the problem, as well as, the implementation of actions to eliminate them. With the implementation of the improvement actions, the urgent shipping costs were reduced by about 68%.Center for Quality, University of Montenegro, Center for Quality, University of Kragujevac, Serbia; International Association for Quality and Quality of Life ResearchRepositório Científico do Instituto Politécnico do PortoMachado, Ana BeatrizSilva, Francisco J. G.Sá, José CarlosBarreiras, AlcindaPinto Ferreira, LuísPereira, Maria TeresaSantos, Gilberto2023-09-11T13:49:31Z20202020-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.22/23499eng10.24874/IJQR14.04-12info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-09-13T01:46:42Zoai:recipp.ipp.pt:10400.22/23499Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T20:29:04.740216Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Improvement in external logistics of an automotive component manufacturing company towards costs reduction
title Improvement in external logistics of an automotive component manufacturing company towards costs reduction
spellingShingle Improvement in external logistics of an automotive component manufacturing company towards costs reduction
Machado, Ana Beatriz
Logistics
Quality Tools
Improvement
Brainstorming
Costs Reduction
title_short Improvement in external logistics of an automotive component manufacturing company towards costs reduction
title_full Improvement in external logistics of an automotive component manufacturing company towards costs reduction
title_fullStr Improvement in external logistics of an automotive component manufacturing company towards costs reduction
title_full_unstemmed Improvement in external logistics of an automotive component manufacturing company towards costs reduction
title_sort Improvement in external logistics of an automotive component manufacturing company towards costs reduction
author Machado, Ana Beatriz
author_facet Machado, Ana Beatriz
Silva, Francisco J. G.
Sá, José Carlos
Barreiras, Alcinda
Pinto Ferreira, Luís
Pereira, Maria Teresa
Santos, Gilberto
author_role author
author2 Silva, Francisco J. G.
Sá, José Carlos
Barreiras, Alcinda
Pinto Ferreira, Luís
Pereira, Maria Teresa
Santos, Gilberto
author2_role author
author
author
author
author
author
dc.contributor.none.fl_str_mv Repositório Científico do Instituto Politécnico do Porto
dc.contributor.author.fl_str_mv Machado, Ana Beatriz
Silva, Francisco J. G.
Sá, José Carlos
Barreiras, Alcinda
Pinto Ferreira, Luís
Pereira, Maria Teresa
Santos, Gilberto
dc.subject.por.fl_str_mv Logistics
Quality Tools
Improvement
Brainstorming
Costs Reduction
topic Logistics
Quality Tools
Improvement
Brainstorming
Costs Reduction
description This work was developed in a company that produces components, such as, Bowden cables and comfort systems for the automobile industry. The company's external logistics department was the place where the work was carried out. The constant need of urgent shippings in the company in order to comply with the delivery scheduled with its customers, leads the organization to have an unnecessary cost. This case study is no exception, and this type of costs represents about 33% of total transport costs, revealing a major negative economic impact for the company. For the analysis of urgent transport some quality tools were used to determine the root causes of the identified problem (high cost with urgent transport). The use of these quality tools, namely brainstorming, Ishikawa's diagram and Five Whys, allowed for greater involvement by employees from different areas. Thus, it was possible to share knowledge and, consequently, a more reliable analysis and identification of possible root-causes of the problem, as well as, the implementation of actions to eliminate them. With the implementation of the improvement actions, the urgent shipping costs were reduced by about 68%.
publishDate 2020
dc.date.none.fl_str_mv 2020
2020-01-01T00:00:00Z
2023-09-11T13:49:31Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10400.22/23499
url http://hdl.handle.net/10400.22/23499
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 10.24874/IJQR14.04-12
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Center for Quality, University of Montenegro, Center for Quality, University of Kragujevac, Serbia; International Association for Quality and Quality of Life Research
publisher.none.fl_str_mv Center for Quality, University of Montenegro, Center for Quality, University of Kragujevac, Serbia; International Association for Quality and Quality of Life Research
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
_version_ 1799133558512549888