The Role of Trust in Corporate Social Responsibility and Worker Relationships
Autor(a) principal: | |
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Data de Publicação: | 2017 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10400.8/3429 |
Resumo: | Purpose – The study aims to show how organizational Corporate Social Responsibility (CSR) can influence workers’ attitudes and behaviors, especially in terms of affective commitment (AC), job satisfaction (JS) and turnover intention (TI). A second aim is to explore the social exchange process that may underlie this relationship, by examining the mediating role of Organizational Trust (OT). Design/methodology/approach – The authors employ structural equation modelling based on survey data obtained from 315 Portuguese individuals. Findings – The findings show that perceptions of CSR predict workers’ attitudes and behaviors directly through the mediating role of OT. They suggest that managers should implement CSR practices because these can contribute towards fostering OT, improving workers’ AC and JS, and reducing TI. Originality/value – This study enriches the existing knowledge about social exchange relationships in organizational contexts, and responds to the need to understand underlying mechanisms linking CSR with workers’ organizational outcomes, by analyzing CSR practices in a holistic stakeholder perspective. |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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The Role of Trust in Corporate Social Responsibility and Worker RelationshipsCorporate Social ResponsibilityAffective commitmentJob satisfactionTurnoverSocial exchangeTrustPurpose – The study aims to show how organizational Corporate Social Responsibility (CSR) can influence workers’ attitudes and behaviors, especially in terms of affective commitment (AC), job satisfaction (JS) and turnover intention (TI). A second aim is to explore the social exchange process that may underlie this relationship, by examining the mediating role of Organizational Trust (OT). Design/methodology/approach – The authors employ structural equation modelling based on survey data obtained from 315 Portuguese individuals. Findings – The findings show that perceptions of CSR predict workers’ attitudes and behaviors directly through the mediating role of OT. They suggest that managers should implement CSR practices because these can contribute towards fostering OT, improving workers’ AC and JS, and reducing TI. Originality/value – This study enriches the existing knowledge about social exchange relationships in organizational contexts, and responds to the need to understand underlying mechanisms linking CSR with workers’ organizational outcomes, by analyzing CSR practices in a holistic stakeholder perspective.IC-OnlineGaudêncio, PedroCoelho, ArnaldoRibeiro, Neuza2018-08-06T15:26:02Z20172017-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.8/3429engPedro Gaudencio, Arnaldo Coelho, Neuza Ribeiro, (2017) "The role of trust in corporate social responsibility and worker relationships", Journal of Management Development, Vol. 36 Issue: 4, pp.478-492, https://doi.org/10.1108/JMD-02-2016-00260262-1711https://doi.org/10.1108/JMD-02-2016-0026metadata only accessinfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-01-17T15:47:10Zoai:iconline.ipleiria.pt:10400.8/3429Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T01:47:31.984106Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
The Role of Trust in Corporate Social Responsibility and Worker Relationships |
title |
The Role of Trust in Corporate Social Responsibility and Worker Relationships |
spellingShingle |
The Role of Trust in Corporate Social Responsibility and Worker Relationships Gaudêncio, Pedro Corporate Social Responsibility Affective commitment Job satisfaction Turnover Social exchange Trust |
title_short |
The Role of Trust in Corporate Social Responsibility and Worker Relationships |
title_full |
The Role of Trust in Corporate Social Responsibility and Worker Relationships |
title_fullStr |
The Role of Trust in Corporate Social Responsibility and Worker Relationships |
title_full_unstemmed |
The Role of Trust in Corporate Social Responsibility and Worker Relationships |
title_sort |
The Role of Trust in Corporate Social Responsibility and Worker Relationships |
author |
Gaudêncio, Pedro |
author_facet |
Gaudêncio, Pedro Coelho, Arnaldo Ribeiro, Neuza |
author_role |
author |
author2 |
Coelho, Arnaldo Ribeiro, Neuza |
author2_role |
author author |
dc.contributor.none.fl_str_mv |
IC-Online |
dc.contributor.author.fl_str_mv |
Gaudêncio, Pedro Coelho, Arnaldo Ribeiro, Neuza |
dc.subject.por.fl_str_mv |
Corporate Social Responsibility Affective commitment Job satisfaction Turnover Social exchange Trust |
topic |
Corporate Social Responsibility Affective commitment Job satisfaction Turnover Social exchange Trust |
description |
Purpose – The study aims to show how organizational Corporate Social Responsibility (CSR) can influence workers’ attitudes and behaviors, especially in terms of affective commitment (AC), job satisfaction (JS) and turnover intention (TI). A second aim is to explore the social exchange process that may underlie this relationship, by examining the mediating role of Organizational Trust (OT). Design/methodology/approach – The authors employ structural equation modelling based on survey data obtained from 315 Portuguese individuals. Findings – The findings show that perceptions of CSR predict workers’ attitudes and behaviors directly through the mediating role of OT. They suggest that managers should implement CSR practices because these can contribute towards fostering OT, improving workers’ AC and JS, and reducing TI. Originality/value – This study enriches the existing knowledge about social exchange relationships in organizational contexts, and responds to the need to understand underlying mechanisms linking CSR with workers’ organizational outcomes, by analyzing CSR practices in a holistic stakeholder perspective. |
publishDate |
2017 |
dc.date.none.fl_str_mv |
2017 2017-01-01T00:00:00Z 2018-08-06T15:26:02Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10400.8/3429 |
url |
http://hdl.handle.net/10400.8/3429 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
Pedro Gaudencio, Arnaldo Coelho, Neuza Ribeiro, (2017) "The role of trust in corporate social responsibility and worker relationships", Journal of Management Development, Vol. 36 Issue: 4, pp.478-492, https://doi.org/10.1108/JMD-02-2016-0026 0262-1711 https://doi.org/10.1108/JMD-02-2016-0026 |
dc.rights.driver.fl_str_mv |
metadata only access info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
metadata only access |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799136969532375041 |