The Quality Management System as a Driver of Organizational Culture: An Empirical Study in the Portuguese Textile Industry
Autor(a) principal: | |
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Data de Publicação: | 2019 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/11110/1726 |
Resumo: | Purpose: The purpose of this paper is to analyse the Portuguese textile industry in which way quality culture influences the organization’s performance. Thus, it was created an investigation model made up of three hypotheses. The aim was to obtain the interconnection among “error detection culture, error anticipation culture, creative culture, and continuous improvement, and finally performance”. Methodology/Approach: A questionnaire tested before in similar studies (Cameron and Sine, 1999; Costa, 2008; Leal, Roldan and Acedo, 2002), was sent to 71 companies. The questionnaire was structured in three sections. The geographic area chosen for analysis was the North of Portugal. Were received 60 valid answers, which represents a sample with a percentage of 84.5% of useful answers. Findings: The results show that the existence of strong interconnections for the “error detection culture negatively influences performance” and for the “creative culture and continuous improvement” positively influences performance. Many companies of this research are managed according to reactive quality cultures. They are still oriented by values and attributes that should be improved in the paradigm of quality management. Research Limitation/implication: The study is limited to a geographic area, designated Northern Portugal. Originality/Value of paper: From the obtained results it was found the existence of a dominant quality culture (the error detection culture). This means that Portuguese textile industries, and others industries in another countries, with the “error detection culture”, are oriented by quality values which must be improved |
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The Quality Management System as a Driver of Organizational Culture: An Empirical Study in the Portuguese Textile Industryextile industryPortugalquality cultureperformanceTQMPurpose: The purpose of this paper is to analyse the Portuguese textile industry in which way quality culture influences the organization’s performance. Thus, it was created an investigation model made up of three hypotheses. The aim was to obtain the interconnection among “error detection culture, error anticipation culture, creative culture, and continuous improvement, and finally performance”. Methodology/Approach: A questionnaire tested before in similar studies (Cameron and Sine, 1999; Costa, 2008; Leal, Roldan and Acedo, 2002), was sent to 71 companies. The questionnaire was structured in three sections. The geographic area chosen for analysis was the North of Portugal. Were received 60 valid answers, which represents a sample with a percentage of 84.5% of useful answers. Findings: The results show that the existence of strong interconnections for the “error detection culture negatively influences performance” and for the “creative culture and continuous improvement” positively influences performance. Many companies of this research are managed according to reactive quality cultures. They are still oriented by values and attributes that should be improved in the paradigm of quality management. Research Limitation/implication: The study is limited to a geographic area, designated Northern Portugal. Originality/Value of paper: From the obtained results it was found the existence of a dominant quality culture (the error detection culture). This means that Portuguese textile industries, and others industries in another countries, with the “error detection culture”, are oriented by quality values which must be improvedartigo sobre a cultura empresarial da industria textil em PortugalQuality, Innovation Prosperity2019-05-16T13:36:44Z2019-05-16T13:36:44Z2019-03-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articlehttp://hdl.handle.net/11110/1726oai:ciencipca.ipca.pt:11110/1726engISSN 1338-984X (online)http://hdl.handle.net/11110/1726Araújo, RomeuSantos, GilbertoCosta, JoséSá, Joséinfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2022-09-05T12:53:05Zoai:ciencipca.ipca.pt:11110/1726Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T15:02:02.609606Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
The Quality Management System as a Driver of Organizational Culture: An Empirical Study in the Portuguese Textile Industry |
title |
The Quality Management System as a Driver of Organizational Culture: An Empirical Study in the Portuguese Textile Industry |
spellingShingle |
The Quality Management System as a Driver of Organizational Culture: An Empirical Study in the Portuguese Textile Industry Araújo, Romeu extile industry Portugal quality culture performance TQM |
title_short |
The Quality Management System as a Driver of Organizational Culture: An Empirical Study in the Portuguese Textile Industry |
title_full |
The Quality Management System as a Driver of Organizational Culture: An Empirical Study in the Portuguese Textile Industry |
title_fullStr |
The Quality Management System as a Driver of Organizational Culture: An Empirical Study in the Portuguese Textile Industry |
title_full_unstemmed |
The Quality Management System as a Driver of Organizational Culture: An Empirical Study in the Portuguese Textile Industry |
title_sort |
The Quality Management System as a Driver of Organizational Culture: An Empirical Study in the Portuguese Textile Industry |
author |
Araújo, Romeu |
author_facet |
Araújo, Romeu Santos, Gilberto Costa, José Sá, José |
author_role |
author |
author2 |
Santos, Gilberto Costa, José Sá, José |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Araújo, Romeu Santos, Gilberto Costa, José Sá, José |
dc.subject.por.fl_str_mv |
extile industry Portugal quality culture performance TQM |
topic |
extile industry Portugal quality culture performance TQM |
description |
Purpose: The purpose of this paper is to analyse the Portuguese textile industry in which way quality culture influences the organization’s performance. Thus, it was created an investigation model made up of three hypotheses. The aim was to obtain the interconnection among “error detection culture, error anticipation culture, creative culture, and continuous improvement, and finally performance”. Methodology/Approach: A questionnaire tested before in similar studies (Cameron and Sine, 1999; Costa, 2008; Leal, Roldan and Acedo, 2002), was sent to 71 companies. The questionnaire was structured in three sections. The geographic area chosen for analysis was the North of Portugal. Were received 60 valid answers, which represents a sample with a percentage of 84.5% of useful answers. Findings: The results show that the existence of strong interconnections for the “error detection culture negatively influences performance” and for the “creative culture and continuous improvement” positively influences performance. Many companies of this research are managed according to reactive quality cultures. They are still oriented by values and attributes that should be improved in the paradigm of quality management. Research Limitation/implication: The study is limited to a geographic area, designated Northern Portugal. Originality/Value of paper: From the obtained results it was found the existence of a dominant quality culture (the error detection culture). This means that Portuguese textile industries, and others industries in another countries, with the “error detection culture”, are oriented by quality values which must be improved |
publishDate |
2019 |
dc.date.none.fl_str_mv |
2019-05-16T13:36:44Z 2019-05-16T13:36:44Z 2019-03-01T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/11110/1726 oai:ciencipca.ipca.pt:11110/1726 |
url |
http://hdl.handle.net/11110/1726 |
identifier_str_mv |
oai:ciencipca.ipca.pt:11110/1726 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
ISSN 1338-984X (online) http://hdl.handle.net/11110/1726 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.publisher.none.fl_str_mv |
Quality, Innovation Prosperity |
publisher.none.fl_str_mv |
Quality, Innovation Prosperity |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
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1799129890676539392 |