An analysis of Internet Banking in Portugal: the antecedents of mobile banking adoption

Bibliographic Details
Main Author: Couto, João Pedro Almeida
Publication Date: 2013
Other Authors: Tiago, Maria Teresa Borges, Tiago, Flávio Borges
Format: Article
Language: eng
Source: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Download full: http://hdl.handle.net/10400.3/2614
Summary: This is an open access journal distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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spelling An analysis of Internet Banking in Portugal: the antecedents of mobile banking adoptionInternet BankingMobile BankingTechnology Adoption ModelsPortugalThis is an open access journal distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.In recent years, mobile operations have gained wide popularity among mainstream users, and banks tend to follow this trend. But are bank customers ready to move forward? Mobile banking appears to be a natural extension of Internet banking, . Thus, to predict consumer decisions to adopt mobile banking, it’s useful to understand the pattern of adoption of Internet banking (IB). This investigation seeks contribute to an expansion of the knowledge regarding this matter by researching Portuguese consumers’ patterns and behaviors concerning the acceptance and use intention of IB as a foundation for establishing growth strategies of mobile banking. For data collection, we used an online “snowball” process. The statistical treatment used included a factor analysis in order to allow examination of the interrelationships between the original variables. The analysis was made possible by developing a set of factors that expresses the common traits between them. The results revealed that the majority of respondents did not identify problems with the use of and interaction with the IB service. The study generated some interesting findings. First, the data generally supports the conceptual framework presented. However, some points need to be made: (i) trust and convenience, from all the elements referenced in the literature as relevant from the client’ perspective, continue to be a very important elements; (ii) the results did not support the paradigm that the characteristics of individuals affect their behavior as consumers, (iii) individual technological characteristics affect consumer adoption of IB service; (iv) consumer perceptions about the IB service affect their use, as reveal by the existence of three types of customers that show different practices and perceptions of IB; and (v) intention to use IB is dependent upon attitudes and subjective norms regarding the use of IB.SAI OrganizationRepositório da Universidade dos AçoresCouto, João Pedro AlmeidaTiago, Maria Teresa BorgesTiago, Flávio Borges2014-01-17T17:23:34Z20132013-12-04T12:30:51Z2013-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.3/2614engCouto, João Pedro; Tiago, Maria Teresa Pinheiro de Melo Borges; Flávio Gomes Borges Tiago (2013). "An analysis of Internet Banking in Portugal: the antecedents of mobile banking adoption", «International Journal of Advanced Computer Science and Applications», 4(11), 117-123.2158-107X (Print)info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2022-12-20T14:30:15Zoai:repositorio.uac.pt:10400.3/2614Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T16:25:06.838248Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv An analysis of Internet Banking in Portugal: the antecedents of mobile banking adoption
title An analysis of Internet Banking in Portugal: the antecedents of mobile banking adoption
spellingShingle An analysis of Internet Banking in Portugal: the antecedents of mobile banking adoption
Couto, João Pedro Almeida
Internet Banking
Mobile Banking
Technology Adoption Models
Portugal
title_short An analysis of Internet Banking in Portugal: the antecedents of mobile banking adoption
title_full An analysis of Internet Banking in Portugal: the antecedents of mobile banking adoption
title_fullStr An analysis of Internet Banking in Portugal: the antecedents of mobile banking adoption
title_full_unstemmed An analysis of Internet Banking in Portugal: the antecedents of mobile banking adoption
title_sort An analysis of Internet Banking in Portugal: the antecedents of mobile banking adoption
author Couto, João Pedro Almeida
author_facet Couto, João Pedro Almeida
Tiago, Maria Teresa Borges
Tiago, Flávio Borges
author_role author
author2 Tiago, Maria Teresa Borges
Tiago, Flávio Borges
author2_role author
author
dc.contributor.none.fl_str_mv Repositório da Universidade dos Açores
dc.contributor.author.fl_str_mv Couto, João Pedro Almeida
Tiago, Maria Teresa Borges
Tiago, Flávio Borges
dc.subject.por.fl_str_mv Internet Banking
Mobile Banking
Technology Adoption Models
Portugal
topic Internet Banking
Mobile Banking
Technology Adoption Models
Portugal
description This is an open access journal distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
publishDate 2013
dc.date.none.fl_str_mv 2013
2013-12-04T12:30:51Z
2013-01-01T00:00:00Z
2014-01-17T17:23:34Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10400.3/2614
url http://hdl.handle.net/10400.3/2614
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv Couto, João Pedro; Tiago, Maria Teresa Pinheiro de Melo Borges; Flávio Gomes Borges Tiago (2013). "An analysis of Internet Banking in Portugal: the antecedents of mobile banking adoption", «International Journal of Advanced Computer Science and Applications», 4(11), 117-123.
2158-107X (Print)
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv SAI Organization
publisher.none.fl_str_mv SAI Organization
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
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