Well-being, Malaise and Quality of Work Life Management

Detalhes bibliográficos
Autor(a) principal: Ferreira, Mário César
Data de Publicação: 2022
Outros Autores: Santos, Letícia Alves, Paschoal, Tatiane
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Psicologia (Universidade Presbiteriana Mackenzie. Online)
Texto Completo: http://editorarevistas.mackenzie.br/index.php/ptp/article/view/15511
Resumo: The issue of Quality of Work Life (QWL) has assumed social and corporate relevance due to the worsening of harmful indicators for the health and safety of workers and the scope of the organizational mission. The research aimed to highlight the structuring representations of well-being and malaise at work by servants of a public organization aiming to contribute to the sustainable management of QWL. A total of 1,110 civil servants of an executive branch of the Federal District participated in the survey. Data were collected based on two open questions from the qualitative part of the Quality of Work Life Assessment Inventory (IA_QVT) and were analyzed using the IRaMuTeQ application. The results pointed to three discourse structuring thematic nuclei for work well-being (having a good relationship with colleagues, doing a job you like and feeling useful to society) and malaise at work (work overload, lack of recognition and time pressure and rework). Therefore, sustainable management of quality of working life must be anchored in people management practices that foster professional development, the alignment between tasks, roles and organizational mission, highlighting the social contributions, the recognition of the worker by his/her superiors, peers and society, and the review of work organization, focusing on the reassessment of work processes, distribution of demands and ways of setting and demanding goals.  
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spelling Well-being, Malaise and Quality of Work Life ManagementBienestar, Malestar y Gestión de la Calidad de Vida en el TrabajoBem-Estar, Mal-Estar e Gerenciamento de Qualidade de Vida no Trabalhowork well-beingmalaise at workpeople managementquality of working lifepublic sectorbienestar en el trabajomalestar en el trabajogestión de personascalidad de vida laboralsector públicobem-estar no trabalhomal-estar no trabalhogestão de pessoasqualidade de vida no trabalhosetor públicoThe issue of Quality of Work Life (QWL) has assumed social and corporate relevance due to the worsening of harmful indicators for the health and safety of workers and the scope of the organizational mission. The research aimed to highlight the structuring representations of well-being and malaise at work by servants of a public organization aiming to contribute to the sustainable management of QWL. A total of 1,110 civil servants of an executive branch of the Federal District participated in the survey. Data were collected based on two open questions from the qualitative part of the Quality of Work Life Assessment Inventory (IA_QVT) and were analyzed using the IRaMuTeQ application. The results pointed to three discourse structuring thematic nuclei for work well-being (having a good relationship with colleagues, doing a job you like and feeling useful to society) and malaise at work (work overload, lack of recognition and time pressure and rework). Therefore, sustainable management of quality of working life must be anchored in people management practices that foster professional development, the alignment between tasks, roles and organizational mission, highlighting the social contributions, the recognition of the worker by his/her superiors, peers and society, and the review of work organization, focusing on the reassessment of work processes, distribution of demands and ways of setting and demanding goals.  La Calidad de Vida en el Trabajo (CVT) ha adquirido relevancia social y corporativa debido al agravamiento de indicadores nocivos para la salud y seguridad de los trabajadores y el logro de la misión organizacional. El objetivo de la investigación ha sido conocer las representaciones estructurantes del bienestar y del malestar en el trabajo desde el punto de vista de trabajadores de una organización pública con vistas a contribuir a la gestión sostenible de la CVT. Participaron en la encuesta 1.110 funcionarios de una organización del Poder Ejecutivo del Distrito Federal. Los datos se recolectaron mediante dos preguntas abiertas de la parte cualitativa del Inventario de Evaluación de la Calidad de Vida Laboral (IA_QVT) y se analizaron con la ayuda del software IRaMuTeQ. Los resultados indicaron tres núcleos temáticos de estructuración del discurso para el bienestar en trabajo (relación con compañeros de trabajo, hacer un trabajo que le gusta, sentirse útil para la sociedad) y para el malestar en el trabajo (sobrecarga de trabajo, falta de reconocimiento y pressión temporal y retrabajo).  Por lo tanto, la gestión sostenible de la QVT debe estar fundamentada en prácticas de gestion de personas que promovan el desarrollo de los profesionales, el alineamento entre tarefas, papeles y la missión organizacional, evidenciando la conexión con las contribuciones sociales, el reconocimiento social de jefes, compañeros y sociedade, la revisión de la organización del trabajo, com enfoque en la revaluación de procesos de trabajo, distribuición de demandas y formas de negociación y cobro de resultados.A questão da Qualidade de Vida no Trabalho (QVT) tem relevância social e corporativa em face do agravamento de indicadores nocivos para a saúde e segurança dos trabalhadores e o alcance da missão organizacional. A pesquisa objetivou evidenciar as representações estruturantes das vivências de bem-estar e mal-estar no trabalho por servidores de uma organização pública visando contribuir para o gerenciamento sustentável de QVT. Participaram da pesquisa 1.110 servidores de um órgão do poder executivo do Distrito Federal, no Brasil. Os dados foram coletados com base em duas questões abertas da parte qualitativa do Inventário de Avaliação de Qualidade de Vida no Trabalho (IA_QVT) e foram analisados com o aplicativo IRaMuTeQ. Os resultados apontaram três núcleos temáticos estruturadores do discurso para bem-estar no trabalho (relacionamento com colegas, fazer trabalho que gosta e sentir-se útil à sociedade) e mal-estar no trabalho (sobrecarga de trabalho, falta de reconhecimento e pressão temporal e retrabalho). A gestão sustentável de QVT, portanto, deve estar ancorada em práticas de gestão de pessoas que fomentem o investimento no desenvolvimento dos profissionais, o alinhamento das tarefas e papéis com a missão organizacional, evidenciando a conexão com as contribuições sociais, o reconhecimento do trabalhador por superiores, pares e sociedade, a revisão da organização do trabalho, com foco na reavaliação de processos de trabalho, distribuição de demandas e formas de pactuação e cobrança de resultados.  Editora Mackenzie2022-09-09info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttp://editorarevistas.mackenzie.br/index.php/ptp/article/view/1551110.5935/1980-6906/ePTPSS15511.enJournal Psychology: Theory and Practice ; Vol. 24 No. 3 (2022); ePTPSS15511Revista Psicologia: Teoría y Práctica; Vol. 24 Núm. 3 (2022); ePTPSS15511Revista Psicologia: Teoria e Prática; v. 24 n. 3 (2022); ePTPSS155111980-69061516-3687reponame:Psicologia (Universidade Presbiteriana Mackenzie. Online)instname:Universidade Presbiteriana Mackenzie (UPM)instacron:UPMenghttp://editorarevistas.mackenzie.br/index.php/ptp/article/view/15511/11563Copyright (c) 2022 Mário César Ferreira, Letícia Alves Santos, Tatiane Paschoalinfo:eu-repo/semantics/openAccessFerreira, Mário CésarSantos, Letícia Alves Paschoal, Tatiane2022-11-07T20:38:11Zoai:ojs.editorarevistas.mackenzie.br:article/15511Revistahttp://editorarevistas.mackenzie.br/index.php/ptp/indexPRIhttp://editorarevistas.mackenzie.br/index.php/ptp/oairevistapsico@mackenzie.br1980-69061516-3687opendoar:2023-01-12T16:40:08.673608Psicologia (Universidade Presbiteriana Mackenzie. Online) - Universidade Presbiteriana Mackenzie (UPM)false
dc.title.none.fl_str_mv Well-being, Malaise and Quality of Work Life Management
Bienestar, Malestar y Gestión de la Calidad de Vida en el Trabajo
Bem-Estar, Mal-Estar e Gerenciamento de Qualidade de Vida no Trabalho
title Well-being, Malaise and Quality of Work Life Management
spellingShingle Well-being, Malaise and Quality of Work Life Management
Ferreira, Mário César
work well-being
malaise at work
people management
quality of working life
public sector
bienestar en el trabajo
malestar en el trabajo
gestión de personas
calidad de vida laboral
sector público
bem-estar no trabalho
mal-estar no trabalho
gestão de pessoas
qualidade de vida no trabalho
setor público
title_short Well-being, Malaise and Quality of Work Life Management
title_full Well-being, Malaise and Quality of Work Life Management
title_fullStr Well-being, Malaise and Quality of Work Life Management
title_full_unstemmed Well-being, Malaise and Quality of Work Life Management
title_sort Well-being, Malaise and Quality of Work Life Management
author Ferreira, Mário César
author_facet Ferreira, Mário César
Santos, Letícia Alves
Paschoal, Tatiane
author_role author
author2 Santos, Letícia Alves
Paschoal, Tatiane
author2_role author
author
dc.contributor.author.fl_str_mv Ferreira, Mário César
Santos, Letícia Alves
Paschoal, Tatiane
dc.subject.por.fl_str_mv work well-being
malaise at work
people management
quality of working life
public sector
bienestar en el trabajo
malestar en el trabajo
gestión de personas
calidad de vida laboral
sector público
bem-estar no trabalho
mal-estar no trabalho
gestão de pessoas
qualidade de vida no trabalho
setor público
topic work well-being
malaise at work
people management
quality of working life
public sector
bienestar en el trabajo
malestar en el trabajo
gestión de personas
calidad de vida laboral
sector público
bem-estar no trabalho
mal-estar no trabalho
gestão de pessoas
qualidade de vida no trabalho
setor público
description The issue of Quality of Work Life (QWL) has assumed social and corporate relevance due to the worsening of harmful indicators for the health and safety of workers and the scope of the organizational mission. The research aimed to highlight the structuring representations of well-being and malaise at work by servants of a public organization aiming to contribute to the sustainable management of QWL. A total of 1,110 civil servants of an executive branch of the Federal District participated in the survey. Data were collected based on two open questions from the qualitative part of the Quality of Work Life Assessment Inventory (IA_QVT) and were analyzed using the IRaMuTeQ application. The results pointed to three discourse structuring thematic nuclei for work well-being (having a good relationship with colleagues, doing a job you like and feeling useful to society) and malaise at work (work overload, lack of recognition and time pressure and rework). Therefore, sustainable management of quality of working life must be anchored in people management practices that foster professional development, the alignment between tasks, roles and organizational mission, highlighting the social contributions, the recognition of the worker by his/her superiors, peers and society, and the review of work organization, focusing on the reassessment of work processes, distribution of demands and ways of setting and demanding goals.  
publishDate 2022
dc.date.none.fl_str_mv 2022-09-09
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://editorarevistas.mackenzie.br/index.php/ptp/article/view/15511
10.5935/1980-6906/ePTPSS15511.en
url http://editorarevistas.mackenzie.br/index.php/ptp/article/view/15511
identifier_str_mv 10.5935/1980-6906/ePTPSS15511.en
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv http://editorarevistas.mackenzie.br/index.php/ptp/article/view/15511/11563
dc.rights.driver.fl_str_mv Copyright (c) 2022 Mário César Ferreira, Letícia Alves Santos, Tatiane Paschoal
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2022 Mário César Ferreira, Letícia Alves Santos, Tatiane Paschoal
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Editora Mackenzie
publisher.none.fl_str_mv Editora Mackenzie
dc.source.none.fl_str_mv Journal Psychology: Theory and Practice ; Vol. 24 No. 3 (2022); ePTPSS15511
Revista Psicologia: Teoría y Práctica; Vol. 24 Núm. 3 (2022); ePTPSS15511
Revista Psicologia: Teoria e Prática; v. 24 n. 3 (2022); ePTPSS15511
1980-6906
1516-3687
reponame:Psicologia (Universidade Presbiteriana Mackenzie. Online)
instname:Universidade Presbiteriana Mackenzie (UPM)
instacron:UPM
instname_str Universidade Presbiteriana Mackenzie (UPM)
instacron_str UPM
institution UPM
reponame_str Psicologia (Universidade Presbiteriana Mackenzie. Online)
collection Psicologia (Universidade Presbiteriana Mackenzie. Online)
repository.name.fl_str_mv Psicologia (Universidade Presbiteriana Mackenzie. Online) - Universidade Presbiteriana Mackenzie (UPM)
repository.mail.fl_str_mv revistapsico@mackenzie.br
_version_ 1797051381395226624

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