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1

Unveiling undergraduate production engineering students' comprehension of process flow measures

by Torres Júnior,Noel

Published 2022

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2

COMPUTER SIMULATED PROCESS ANALYSIS: A PROPOSED TEACHING STRATEGY FOR BUSINESS ADMINISTRATION DEGREES

by Torres Júnior, Noel

Published 2012

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3

Melhoria de desempenho em serviços: alternativas para lidar com o trade-off entre eficiência e eficácia

by Torres Júnior, Noel

Published 2011

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4

Productivity in services: a systematic review

by Torres Júnior, Noel

Published 2013

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5

Service design: a review of methods and techniques inthe point of view of service operations management area

by Torres Júnior, Noel

Published 2013

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6

The game of catapult to understand the design of experiments: one proposal of playful approach for teaching

by Torres Júnior, Noel

Published 2014

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7

ANÁLISE DE PROCESSOS NO ENSINO DE GRADUAÇÃO: UMA ESTRATÉGIA DIDÁTICA BASEADA NO USO CONJUNTO DA SIMULAÇÃO COMPUTACIONAL E DO PLANEJAMENTO E ANÁLISE DE EXPERIMENTOS

by Torres Júnior, Noel

Published 2014

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8

Gestão da Cadeia de Suprimentos de Serviços: uma análise das atividades operacionais logísticas de empresas exibidoras de filmes de longa-metragem de Belo Horizonte

by Costa, Marcio Roberto

Published 2014

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9

Understanding the Innovations Implemented in the Service Operations Systems Through the method PCN Analysis: a multiple case study on customer service assistance

by Scanfone, Leila

Published 2017

Other Authors: “...Torres Júnior, Noel...”
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10

Personalização e padronização em serviços profissionais: um estudo de caso em uma empresa de consultoria de gestão

by Vieira, Daniela Fraga

Published 2016

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